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Need Help?
If you have any questions or need assistance, our customer support team is here to help. Reach out to us at support@nubreedsports.com, and we’ll respond as quickly as possible. Your satisfaction is our top priority, and we’re committed to making your experience with Nubreed Sports.
General Information
What is Nubreed Sports?
Nubreed Sports is a premier destination for athletes of all levels, offering high-quality sports gear, equipment, and apparel. We’re dedicated to helping you perform at your best, whether you’re a beginner or a pro.
Where is Nubreed Sports located?
Our headquarters is located at [Insert Address]. We also operate online, serving customers worldwide through our website.
What sports do you cater to?
We cater to a wide range of sports, including:
- Hockey
- Baseball
- Swimming
- Soccer
- Basketball
- Running
- And more!
Products and Orders
How do I place an order?
You can place an order online through our website:
- Browse our products and add items to your cart.
- Proceed to checkout and enter your shipping and payment details.
- Confirm your order, and you’ll receive an email confirmation.
Do you ship internationally?
Yes, we ship internationally! Shipping costs and delivery times vary depending on your location.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, contact us immediately at support@nubreedsports.com. We’ll do our best to accommodate your request, but once the order has been processed, changes may not be possible.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
Do you offer gift cards?
Yes! Nubreed Sports gift cards are available in various denominations. They can be purchased online and used for any product on our website.
Shipping and Delivery
What are your shipping options?
We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected.
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. Use this number to track your package on the carrier’s website.
What if my order is delayed or lost?
If your order is delayed or lost in transit, please contact us at support@nubreedsports.com. We’ll work with the carrier to resolve the issue and keep you updated.
Returns and Exchanges
What is your return policy?
We offer a 30-day return policy for most items. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
How do I initiate a return or exchange?
Contact our customer support team at support@nubreedsports.com to request a return or exchange.
- Once approved, you’ll receive instructions on how to return the item.
- Once we receive the item, we’ll process your refund or exchange.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to your original payment method.
What if I receive a damaged or defective item?
If you receive a damaged or defective item, contact us immediately at support@nubreedsports.com. We’ll arrange for a replacement or refund at no additional cost to you.
Product Information
How do I choose the right size for apparel?
Our product pages include detailed size charts to help you find the perfect fit. If you’re unsure, contact our customer support team for assistance.
Do you offer custom or personalized products?
Yes, we offer customization options for select products, such as team jerseys and equipment. Contact us at support@nubreedsports.com for more information.
Are your products suitable for beginners?
Absolutely! We offer products for athletes of all skill levels, from beginners to professionals. Our team can help you find the right gear for your needs.
Customer Support
How can I contact customer support?
You can reach our customer support team via:
- Email: support@nubreedsports.com
- Phone: [Insert Phone Number]
- Live Chat: Available on our website during business hours.
What are your customer support hours?
Our customer support team is available:
- Monday-Friday: 9:00 AM – 6:00 PM [Insert Time Zone]
- Saturday: 10:00 AM – 4:00 PM [Insert Time Zone]
- Sunday: Closed
Loyalty Program and Discounts
Do you offer a loyalty program?
Yes! Join our Nubreed Rewards Program to earn points on every purchase, receive exclusive discounts, and enjoy early access to sales.
How can I get discounts or promo codes?
Sign up for our newsletter to receive exclusive discounts and promo codes. You can also check our website for ongoing sales and special offers.
Can I use multiple promo codes on one order?
Only one promo code can be applied per order. If you have multiple codes, choose the one that offers the best discount.
Wholesale and Partnerships
Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Contact our sales team at support@nubreedsports.com for more information.
Can I partner with Nubreed Sports for events or sponsorships?
We’re always open to partnerships and sponsorships! Reach out to us at support@nubreedsports.com to discuss opportunities.
